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Return Policy

Last updated March 22, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a replacement or full refund. Please see below for more information on our return policy.

Returns

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please email customer service at returns@snarkystudio.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and mail your return to the following address:

Snarky Studio
Attn: Returns  RMA #_________
#1012
2321 Sir Barton Way, Ste 140
Lexington, KY 40509
United States

Refunds

After receiving your return and inspecting the condition of your item, we will process your replacement or refund. Please allow at least seven (7) days from the receipt of your item to process your replacement or refund. We will notify you by email when your replacement or refund has been processed.

Exceptions

The following items cannot be returned or refunded:

  • Digital downloads (examples: artwork, logos, graphics, etc.)
  • Customized products (examples: personalized items, special requests, etc.)

For defective or damaged products, please contact us at the contact details below to arrange a replacement or refund.

Please Note: Sale items are FINAL SALE and cannot be returned.

Questions

If you have any questions concerning our return policy, please contact us at returns@snarkystudio.com or visit our Contact page.